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We appreciate that participation in our program requires a commitment of time, finances and emotional determination. That’s why we’re committed to providing you with an exemplary experience from the moment you enroll.
To allow you the maximum in personal attention and to ensure the quality of your Green Mountain experience, we limit the number of women who take part in our program at any one time. The following guidelines and policies allow us to do this at a reasonable cost.
General policies
- A minimum deposit of $500 is required at the time of your enrollment. Your deposit must be made with a major credit card. Yes, we accept American Express!
- Tuition balances are due two weeks prior to your arrival. (We’re happy to accept a personal check, if you prefer.)
- Although tuition is not refunded after program sessions begin, we do provide monetary credit when all rescheduling criteria has been met.
Rescheduling
- If you discover you must come at a different time, you can reschedule twice within a year of your original start date.
- No penalty is incurred if you reschedule one business week prior to your session date. We’re happy to reschedule a time that works better for you.
- “No-shows” incur a $500 rescheduling fee. If you decide not to join us, you may offer your credit to a friend or relative for a future reservation. No refunds apply.
- Unfortunately, we cannot provide a refund or credit if you reschedule* more than twice within a year of your original reservation start date.
Cancellation
- All cancellation notices must be submitted in writing. Fax or email is preferable due to the immediacy of delivery.
- All monies will be refunded less a $200 cancellation fee when you notify us 14 days prior to your reservation start date.
- Unfortunately, we cannot provide a refund if you cancel less than 14 days prior to your reservation start date. You may use any monetary credit towards a future stay for up to one year from your original reservation date.
Special
Rates
- Special rates, savings or incentives do not carry forward if you must reschedule, depart early, cancel or if you do not show up for the time you registered.
*Travel
Guard Trip Insurance:
- We recommend you consider purchasing trip insurance through Travel Guard to deal with unforeseen circumstances that may arise, including trip cancellation, interruption or delay, as well as medical coverage, lost baggage and more. Coverage may be purchased any time up to 24 hours before departure. For more information about ProtectAssist™, call 800-549-9037.
If you have a specific situation you need to discuss, call us at 800.448.8106 or email info@fitwoman.com
Book your visit now!
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